PūrTone Code of Conduct

 · We always tell you what you need to hear.

· We will help you if you have a desire to hear better.

· We will treat you like a respected and valued family member.

· We will listen with genuine concern and will work to find common interests.

· We educate you so you can make informed decisions about your hearing.

· We empower you to enrich your personal communication to capture cherished moments with family, friends and other associates.

· We offer hearing aids at a fair market price that can stand the test of time.

· We provide adjustment periods longer than any local competitor.

· We never “sell our souls” for the “almighty” dollar.

· We respect your privacy and will ensure the safety of your records.

At PūrTone You Will Have Four Options After Your Evaluation & Test-Drive

1. Do nothing to improve your hearing;

2. Do something yourself (like cupping your hand around your ear);

3. Work with another hearing healthcare professional; or

4. Work with our experienced staff of hearing healthcare professionals.

The choice is up to you!

Realistic Expectations

 · Adjusting to hearing aids can take weeks. You will hear a lot better, but it is not realistic to expect to hear as clearly as you once did many years ago.

 · A hearing aids should help you hear sounds that are difficult to hear without amplification (i.e. women’s and children’s voices, birds chirping, conversations in noisy places, etc.)

 · Your own voice may sound different when you’re wearing some hearing devices.

 · You will notice new sounds – such as the refrigerator humming, footsteps, newspapers rustling—sounds that have gradually disappeared from your awareness over the years.

 · Hearing aids may improve speech understanding in noisy situations; but they cannot totally remove background noise. Listening in background noise will still be challenging – ask anyone that has perfect hearing.

 · To get the most out of your new hearing aids, you should learn as much as you can about active listening strategies and good communication habits.

 · Follow-up sessions to fine-tune your new devices will be very important. Based on your impressions, your hearing care specialist may make some fine tuning adjustments in order to improve performance even further.