PurTone Hearing Aid Centers enjoys a patient satisfaction rate of 98.4%, which is highlighted by the words of just a few of our PurTone patients:
I really appreciate the staff and I love my new hearing aids. My left ear is a little difficult but the staff is doing everything to make it better. Mary Colburn, Surprise, AZ
PurTone is the best. Very professional and pleasant. Vincent Weber, Chandler, AZ
Excellent service, cheerful staff – wonderful folks. George B., Yuma, AZ
Almost too good to be true! Shirlee D., Yuma, AZ
I would highly recommend PurTone to anyone in need of hearing devices, or anything related to hearing. The people at PurTone are friendly, courteous, knowledgeable, caring and wonderful to deal with. They worked with me every step of the way and continue to provide help to me whenever I need. They are a truly wonderful and exceptional company. Clancy Harrington, Wittman, AZ
I’m pleased – so will tell others. Lola B., Sun City West, AZ
You are a true professional, caring and compassionate. We are so happy with our “ears”, and will “sing your praises” to all who will listen. Dolly Kennedy, Phoenix, AZ (“Steamboat Dolly”)
Very professional, as well as being friendly, making one feel very comfortable. Keep up the great work, you guys are the best! Sharon B., Sun City West, AZ
Went to PurTone about 2 weeks ago. Have never heard so good. Little bumps & grinds, but now everything is perfect. I can even hear my husband – even on the phone. Rae Levy, Peoria, AZ
I can hear the phone ring now. Don’t really need vibrate any longer. Terry M., Chandler, AZ
It was great not to wait for it (hearing device)! Mira T., Lake Havasu City, AZ
Totally satisfied with all services. Margo H., Yuma, AZ
Excellent, professional service. Evelyn P., Surprise, AZ
Couldn’t be happier! Eileen P., Yuma, AZ
Very good. Marge S., Yuma, AZ
15 years ago, I was fitted with hearing aids but I quickly decided they were not for me. It felt like my fingers were in my ears. My own voice didn’t even sound right. Then I tried Delta (WOW) I can hear again. My voice sounds natural. Music and television are played much softer now. (I think my wife is happier than I am). After a couple of weeks, i couldn’t tell I was wearing them. Rock Hendricks, Surprise, AZ
Very well satisfied over all. Don M., Yuma, AZ
Didn’t feel pressured to buy hearing aids. I felt completely comfortable and at ease during my entire visits. Will certainly recommend you when the opportunity arises. Gena C., Surprise, AZ
No “hard sale” tactics. Even had cookies – homemade!! Ina Grace L., Yuma, AZ
Great experience!! Gary B., Surprise, AZ
Your Havasu specialist took lots of important time to ensure satisfaction. Robert B., Lake Havasu City, AZ
Cookies good every time. Henry R., Yuma, AZ
It doesn’t get any better than this. The Yuma people are just great. They are very knowledgeable about the product. I went through a whole day without saying “huh”. The PAC does what I expect an aid to do. Karl D., Yuma, AZ
Your Havasu team is very professional. Annabelle S., Lake Havasu City, AZ
Your services have been highly professional in every way - both technical and informational. That combined with your personal interest in your customers should result in a successful venture. Lee R., Sun City, AZ
Your staff was so wonderful! What a joy!! I can hear again! Barbara P., Lake Havasu City, AZ
Great, I can hear. It put a smile on my face, even when I paid the bill. Thanks. Donna F., Lake Havasu City, AZ
The quality of sound I am hearing is nothing short of miraculous. For the first time in probably 20 years, I can listen to music and hear the melody. And my grandchildren’s voices – so angelic! The telephone is no longer a nightmare, and I am once again able to enjoy a phone conversation with family who live far away. There are still challenges, but the change in my lifestyle is amazing. I have gone from a quiet world of isolation, cringing whenever the phone rang, hoping people didn’t ask me anything, straining to hear any word of a conversation, doing the ’smile & nod’, to being part of the world again. Ricki G., Surprise, AZ
Loved the basket of drinks & snacks we were offered. Cleanliness was excellent! & restroom as well. Colleen & Selena go the extra mile. David J., Lake Havasu City, AZ
Exceptional service!! Joseph M., Yuma, AZ
Excellent service from your PurTone team. Highly professional. Lawrence C., Peoria, AZ
Professional, welcoming, courteous, helpful and friendly are the marks of the PurTone staff. I am pleased with my hearing instrument as it opens up an otherwise unknown world of sound. The service and ongoing support have been superb. J. Roger Anderson, Sun City West, AZ
Thanks to the competent and professional guidance of your personnel at PurTone. I was fitted with Oticon Delta hearing aids. These hearing aids have greatly improved my lifestyle. I am able to hear music better, understand conversations more clearly and function well in all environments. The service, and the attention to detail from your staff was excellent. I have highly recommended PurTone to others. Roger Sies, Surprise, AZ
Very impressed. Alfonso H., Lake Havasu City, AZ
Easy to communicate with. Friendly & helpful folks. William C., Surprise, AZ
Excellent staff. Very knowledgeable & friendly. Ken L., Lake Havasu City, AZ
The PurTone employees were very professional & kind. W. Russell J., Surprise, AZ
I want to inform you of how pleased I am with your Scottsdale hearing specialist. He is a wonderful addition to your office for your patients with hearing aid issues. He is very caring, and took the time to help me solve my hearing aid problems. He is patient and knowledgeable, and I am grateful you have someone so capable to address the hearing aid needs for your office. Nancy P., Scottsdale, AZ
I hear better than before. Joan F., Lake Havasu City, AZ
Did not experience uncomfortable or frustrating situations. Arthur A., Surprise, AZ
Very good. Lucille S., Yuma, AZ
They are doing great!! Clarence H., Surprise, AZ
Truly, a surprising and professional experience. Dwight E., Peoria, AZ
I’m very pleased with my hearing aid. I’m sorry it took me so long to get them. Thank you. Dorothy Mispelon, Lake Havasu City, AZ
I think you guys are treating us great! I went to another place before I came hear and they let me try the hearing aids. They didn’t even check my ears. My right ear was totally plugged with wax. I even went to my personal Dr. & his nurse couldn’t clear it. I came in to PurTone & your staff cleared out my ear. I bought my hearing aids hear. I took the others back & was told that PurTone would not give me good service after the sale. This was totally wrong. The PurTone Hearing Center has been extremely nice to work with and I couldn’t ask for better service before & after the sale. I would recommend them to my friends, or anyone else who was a hearing problem. – William R. Coleman, Sun City, AZ
All good. Virginia S., Peoria, AZ
Particularly like Bluetooth capability. Luey B., Yuma, AZ
These are much more simple to use than the last ones which were fully in the ear canal and kept having to send them to the factory. Bill M., Sun City West, AZ
After trying 3 other sets (of hearing aids), I finally got some I can wear. Thank you. Helen M., Yuma, AZ
They gave me a test drive – great! Mary C., Lake Havasu City, AZ
I am very pleased with my Oticon Deltas. They are much more comfortable than the CIC model I used to wear. I also have better clarity of sound & comprehension of speech with the Deltas. The PurTone team are always polite & friendly. They keep me informed about my hearing & my aids. I would recommend this office to anyone. Richard J. Schmidt, Phoenix, AZ
I have had good service with PurTone. They have met my needs & are concerned for my welfare. They are friendly & I know I can get my concerns resolved when I need it. I would recommend them to anyone who needs help with their hearing. Nancy Thurston, Yuma, AZ
Very happy with your staff. Jeffrey E., Surprise, AZ
Very informative, honest, friendly – great! Janis M., Surprise, AZ
They are great. Harvey H., Yuma, AZ
The PurTone folks are very professional & knowledgeable. Richard W., Peoria, AZ
Very good product. Your PurTone staff is super – super. Charles D., Peoria, AZ
The hearing aids have made a great difference in our lives. Now I can hear my husband correct – even on the golf course. And he can hear me too! Thanks for making this possible! Myrtle Peterson, Yuma, AZ
I had 2 other kinds of hearing aids and I hated them. These Deltas are 5000% better. They are comfortable and I can hear! Norman Peterson, Yuma, AZ
Very satisfied – excellent service. William C., Peoria, AZ
Excellent customer service – nice folks. Roy A., Yuma, AZ
Great staff. Anonymous, Phoenix, AZ
I was very happy with the service. Eleonore T., Yuma, AZ
Great service!! Richard G., Lake Havasu City, AZ
I have never come away from his office that he hasn’t made me feel positive about my decision. Marvin S., Sun City West, AZ
Very pleased. Russell A., Yuma, AZ
Your PurTone specialist was just so excellent. He really went above & beyond making sure I had the most excellent encounter with PurTone. Excellent cleanliness. This whole encounter was 1st class! Liz D., Peoria, AZ
Your professionals in Yuma were very helpful, gave good explanation. They should get a raise. Their teaching explanations are very excellent. Janice R., Yuma, AZ
Your Peoria staff were great! Georgette R., Peoria, AZ
This office is very pleasant & knowledgeable and an asset to company of PurTone. Edward O., Surprise, AZ
I have never been anywhere where they always know my name. Samantha W., Yuma, AZ
Wonderful people and adjustment also. David P., Yuma, AZ
Having worn hearing aides for more than 12 years and having had many hearing evaluations by qualified Audiologist, I want to praise your hearing professional. I was greeted from PurTone people most warmly. They performed a most thorough hearing evaluation. The aide prescribed was no doubt the best I have ever tried. No sales pressure, just professionalism at all times. Thank you for your invitation for a hearing evaluation. Thank you for hiring employees such as those in Peoria. George Cunningham, Sun City, AZ