If you are shopping for better hearing, you need to be aware of the following:

1. Be sure that you are working with an Arizona licensed hearing instrument specialist or dispensing audiologist that specializes in hearing evaluations, consultations and instrument fittings.
2. You need to request Free batteries and in-office service & repairs for the life of your hearing devices. At PūrTone, both of these are standard every-day offers.
3. You should ensure that you have, in writing, that you will have the option of exchanging your hearing device if it doesn’t provide you with the improved hearing you desire. At PūrTone, we give you a 65-day Better Hearing Guarantee to ensure your satisfaction, as well as a 30-day return policy.
4. Just because a hearing instrument is digital, it doesn’t mean it’s appropriate for you. Not all digitals are created equal. Some are quality devices, some are not. National or international brands provide easy access to repairs and future service, whereas locally-made devices may be obsolete or difficult to repair if you were to move or even travel. As your specialist, we can advise you on which major-brand hearing  devices will give you the most peace of mind and help for your particular level of hearing.
5. Be sure to ask for a price protection guarantee, so that you can rest assured that you paid the lowest price for the level of technology you purchased. At PūrTone we confidently provide you with our 65 Day “Best Price” Protection Guarantee.
6. Your dispenser will need to carry a fresh supply of batteries in stock, so your hearing instruments will always meet or exceed the device manufacturer’s calculated battery life.
7. You need to know that after the first fit of your new devices, you will need at least two follow-up visits. An office that is close-by and has good parking will make this process more worry-free.
8. You should be sure that the company you choose has a stake in their community. At PūrTone, we donate our time and money to local charities and non-profit organizations—currently the Phoenix Children’s Hospital’s Pediatric Audiology Department.
9. You are, by law, entitled to receive a copy of the results of your hearing evaluation—called your “audiogram”, which is like an eyeglass prescription. If you are told you can’t have a copy, it is only because of fear that you will use it to purchase your hearing devices elsewhere.
10. You need an office that will be able to accommodate your schedule, with sufficient staff to see you within a short amount of time—not scheduling you several weeks out.
11. After receiving 2,928 Patient Survey responses, we currently enjoy a 98.40% Patient Satisfaction Rate.  Don’t take our word for it—listen to so many others in Arizona that have put their trust in PūrTone.

 PūrTone Hearing Aid Centers is the Arizona hearing aid provider that you can trust.  Visit us at www.ArizonaHears.com or call 1-888-614-HEAR (4327).

This entry was posted on Sunday, November 2nd, 2008 at 4:45 pm and is filed under Hearing Loss, PurTone News & Events. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.